1. Introduction
Welcome to The Web Design Collective! We strive to provide high-quality services to our clients. However, we understand that there may be instances where you may need to request a refund. This Refund Policy outlines the conditions under which refunds can be requested.

2. Eligibility for Refunds
2.1 Service Cancellation
You are eligible for a refund if you have paid for a service but wish to cancel it before the commencement of the project. Please notify us promptly to initiate the refund process.
2.2 Dissatisfaction
If you are dissatisfied with our services and believe that we have not met the agreed-upon scope and quality standards, you may request a refund. Your request will be assessed on a case-by-case basis.

3. Refund Process
3.1 Notification
To request a refund, please contact us at contact@webdesigncollective.com and provide details about your request, including the reason for the refund.
3.2 Evaluation
We will evaluate your refund request and may request additional information to better understand your concerns.
3.3 Refund Approval
If your refund request is approved, we will initiate the refund process within a reasonable timeframe. Refunds will be issued using the original payment method.
3.4 No-Refund Situations
Refunds will not be provided in the following situations:
If services have been fully delivered and accepted by the client.
If the client is responsible for project delays or changes that result in additional work and costs.

4. Contact Us
For any questions or concerns regarding our Refund Policy or to initiate a refund request, please contact us at contact@webdesigncollective.com.
We value your satisfaction and aim to address your concerns promptly and fairly.
Thank you for choosing The Web Design Collective for your digital needs!